Support

Have it your way…

ADAKsystems is committed to providing software, services and ongoing support in exactly the way the Customer wants it. After you are successfully running we provide the following options to cost effectively provide the support your company needs.

For those customers that want to take advantage of a full service support program, we offer

Premier Comprehensive Ongoing Support:

• Emergency Phone Support
• Email Technical Support
• Annual On-Site Continuous Improvement Review
• Bi-annual Training and Update Session
• New Releases, Bug Fixes and Upgrades
• Membership on Product Steering Committee
• Locked-in Discounted Hourly Rates

For those that have strong internal support and want only new product releases and upgrades, we offer

Upgrades Support Plan:

• Bi-annual Training and Update Session
• New Releases and Upgrades
• Membership on Product Steering Committee
• Locked-in Discounted Hourly Rates

For those that want to use our product as a springboard to develop their own highly customized product, we offer

Technical Support Plan:

• Emergency Phone Support
• Email Technical Support
• Bug fixes beyond the warranty period
• Locked-in Discounted Hourly Rates

We also offer technical support, application consulting and development services, on an hourly basis.

Do you have a special need? Call us and we will customize a program that is right for you and your company.