Returns & Repairs

• Initiate Customer RMA documents for products being returned to you
• Initiate Vendor RMA documents for products or components being returned to your vendor
• Initiate Loaner RMA documents for products or other assets being loaned to customers or internally for sales or field work.
• Receive against authorized RMA documents
• Segregate returned inventory from stock inventory
• Generate packing lists against RMA documents
• Ship against RMA documents
• Generate shop orders and purchase orders which are tied to an RMA document
• Generate repair bills of material for an RMA
• Capture labor costs against RMA documents
• Report all material and labor costs for repairs associated with RMAs