Frequently Asked Questions (FAQ)

Who developed Resource Planner?

Resource Planner has been developed by ADAKsystems LLC (formerly Small Business Handymen), over a period of years by our team of developers working closely with manufacturers and other small businesses to solve systems problems in the most efficient, user-friendly manner.

How often do you upgrade Resource Planner?

We are constantly working to improve our products, to make them more useful and easier to use. About once a year we provide a major release. This typically includes significant new functionality. There may also be one or two minor releases each year that enhance existing functions and repair product defects, as required.

Is Resource Planner customizable?

One of the strengths of Resource Planner is its flexible design that enables easy customization. Our expert programmers can customize the system to suit your exact needs in areas where special processes or functionality are required.

Is there an MRP module in Resource Planner?

There are actually two planning engines included in the Materials Planning module. The first is for project planning. It quickly plans the outstanding material requirements for a single project. It nets against project inventory and shows on-hand, on-order and to-be ordered items by vendor. The standard materials requirements planning (mrp) engine develops a time-phased plan across all open demands, giving you an integrated view of business requirements.

What is the minimum hardware recommended to run Resource Planner?

Any Windows PC (98, NT, 2000 or XP).

Is there a size limit to part numbers?

The part number field is limited to 50 alphanumeric characters. Some customers use every character to describe their products. Others keep their part number as short as possible and use our short description (256 characters) or our extended descriptions, which can be pages of text if necessary.

How long does it take to implement Resource Planner?

It depends… Resource Planner is designed to be intuitive and easy to use and implement. Any available customer, vendor, part, inventory, and bill of material information can be easily imported from a variety of file types (XLS, QuickBooks IIF, ASCII…). Menus can be easily customized to use your current business terms and for each individual. And the overall implementation approach can be geared to replace existing functionality and may take only a couple of days to become operational. Often businesses use the implementation of a new system to reflect on the way they do things and to streamline operations. If this is the case for you, then the extra time you take to discuss and decide is very valuable and the implementation time will depend more on how quickly you make decisions than any system constraints.

What does the “Bi-Annual Training and Update Session” include?

This is a visit by one of our technical consultants. During the visit we will update your system to the latest release, review the new features and how to use them, and provide a system introduction to new users. We will also perform recommended database maintenance procedures to assure continued high performance.

What does the “Annual On-Site Continuous Improvement Review” include?

This is a visit by one of our manufacturing or business consultants. It offers several opportunities – to update ADAKsystems with your progress and plans, to review your operational process to recommend procedural or systems changes, and to review our system development plans relative to your evolving requirements. The objective is to keep our businesses in-sync and to continue to provide the best value in systems and services possible.

Is “Emergency Phone Support” available 24x7?

Yes it is. It is also available standard business hours – 8 AM to 6 PM at a reduced rate. You may also obtain 24x7 support for certain schedule days to cover a critical project, if necessary.